What our patients say
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“I have been suffering from vertigo for over 5 years sometimes mild to debilitating. I have seen two specialists before being referred to Vestibular Health. Just after a few sessions with Elizabeth my vertigo and anxiety was greatly reduced and it was done virtually! I never had to go into the office during the pandemic. I feel so much better and with help from Elizabeth I am still working on reducing my anxiety over having lived with it for years. I wish someone would have suggested this treatment years ago!”
— patient with BPPV
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“Elizabeth had the ability to calm me down when I felt overwhelmed by my symptoms, especially when I felt that I had regressed. This was immensely helpful. It gave me the confidence needed to remain faithful to the program she had designed for me and to reach a successful outcome. From the beginning she challenged me to reclaim those things I had given up because of my dizziness. I always kept in mind her encouraging words and confidence in me as I slowly regained my former life. Never could I have imagined making so much progress in such a relatively short time. I am SO grateful for having had the opportunity to be part of this program.”
— patient with vestibular migraine
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“Vestibular therapy REALLY works, and I highly recommend this clinic - I cannot get over how well I recovered!! I did not think I was ever able to recover from my intense ongoing vertigo, but just about a month and a half it actually went away with the help of Shaleen. I couldn’t be any happier with the results. I am forever grateful that I was recommended to this clinic. Thank you for taking the time to work with me.”
— patient with Ramsay Hunt syndrome
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“Shaleen conducted a thorough examination and then documented the results. When I first visited Shaleen, I was very despondent; I was beginning to feel totally dejected. After my first session I knew that I would eventually be cured. The relief I felt was extremely reassuring. I have continued to see Shaleen and after each session I have felt relief.”
— patient with BPPV, bilateral vestibular loss, and falls
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“After trying to do exercises on my own to correct my BPPV it only cleared up after I was assessed and treated with the expertise and experience of therapists at the clinic. They also taught me how to do the exercises correctly to address any ongoing episodes of vertigo.”
— patient with BPPV
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“Thank you for everything you have done. I wouldn’t say I’m back to where I was prior to my accident, but I am much better. My balance has improved dramatically, I’m back to work at my old position, have my driver’s license back and I am able to spend quality time with my family. As much as I hated the recovery process, I did everything you asked of me and it paid off! I wouldn’t be where I am today without you.”
— patient post-head injury and stroke
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“I was depressed, anxious and losing hope that my life would ever return to what it was prior to vertigo. That was the greatest fear. My life had become very small. The initial effect of seeing Team Vertigo was relief and hope. They listened intently, took my situation seriously and offered me reassurance. They then proceeded to give me the skills and support to recover, and I did! It has been nothing short of a miracle. I am so deeply deeply grateful to everyone for all their help and continuing support.”
— patient with vestibular loss and migraines
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“I am so thankful I met Shaleen during my time of need. I was hit with Vestibular Neuritis and had difficulty physically coping and understanding the lingering after effects of my attack. Shaleen provided me with the correct diagnosis as well as physiotherapy and I am now fully recovered. She was extremely patient, understanding and informative with my many concerns. Shaleen is amazing at what she does and I highly recommend seeing her. Thank you for all your help!”
— patient with vestibular neuritis
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“An exemplary place, not only in terms of vestibular health but as a model of what medical care should be: welcoming, thoughtful, astute, caring, patient-centred, and extremely effective.”
— patient with BPPV
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“Elizabeth was extremely professional, timely, kind, and most of all, incredibly helpful! I’m feeling like I am 100% on track to a full and successful recovery.”
— patient with post-concussion symptoms
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“Thank you for your kindness, patience, and determination to help me get through the treatments and feel better.”
— patient with BPPV
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“Thank you for your expert care during my rehab from the concussion. I would not have been able to do so well without your expert care.”
— patient with post-concussion symptoms
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“It was a pleasure to work with Elizabeth Crawford, with her help, my condition improved significantly. She gave me great support and confidence in myself.”
— patient with unilateral vestibular loss
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“Shaleen was able to treat my post-operative condition with such care and expertise! Never would've been able to progress so quickly without her. Highly recommend this to anyone with vestibular issues!”
— patient with vestibular schwannoma
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“The behavioural, training strategies, and exercises you taught me have most certainly improved my balance problems, especially in crowds, and have given me a new confidence in myself. I still practice the balance exercises you taught me several times a week, because they are the keys to improving and maintaining my postural stability”
— patient with bilateral high velocity vestibular loss
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“Thank you for all the support, guidance and direction. You gave me tools and exercises to get stronger and worked with me during some difficult times. I now have some additional knowledge and skills to help me move forward and I know that you are just a phone call away.”
— patient with dizziness post-TBI
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“Shaleen has been an immense help to my vestibular health. Before seeing her, I felt helpless in navigating my movement and balance issues post-concussion. Her approach changed my mindset completely, and her treatment approach provided tangible results. I feel more like myself again.”
— patient with post-mTBI dizziness & BPPV
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“Shaleen gave me clear, confident answers that this condition can be managed and overcome. She gave me confidence to move ahead and know that things will improve. With her help I stopped worrying about the condition and focused on the exercises to overcome the condition.”
— patient with vestibular neuritis
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“Everything was amazing. I trusted Elizabeth completely to assess and help me to progress through my symptoms until I rarely notice them now.”
— patient with cochleovestibular loss
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“The exercise routines and the encouragement, advice and support from my therapist helped to strengthen my sense of balance and gave me the confidence I needed to get on with my life.“
— patient with recurrent vestibulopathy